Reconnect Community Health Services

Contact Information:

1281 St. Clair Ave West
Toronto, ON, M6E 1B8
Phone: 416-248-2050
Fax: 416-248-6557
Geography served: 
TC LHIN - with a focus west of Yonge Street; Central West LHIN for specific programs
Target population: 

Individuals 16 and over who have a serious mental illness, substance use issues, including those with concurrent disorders and other co-occurring challenges.

Services provided: 

CD specific programs

  • Central West Concurrent Disorders Specialized Support Services (CW CD 3S): The CW CD 3S program provides support to individuals 16 and over who are struggling with mental illness and addiction, in the Central West LHIN. Referrals are received from the community/hospitals, and the referral form is available on the Reconnect website. 

Multi-Disciplinary teams

  • Assertive Community Treatment (ACTT); West Toronto Link Team; South Toronto Link Team are intensive community-based mental health treatment services provided by multidisciplinary teams for people with severe and persistent mental illness and complex needs.  Referrals for these programs come through the Access Point.  

All other programs

  • Case Management (age 16+ years, West Toronto): Helps people reach their recovery goals and live successfully in their community of choice. Case management provides intensive individual assistance in accessing community resources and services.  Referrals are made through Access Point.
  • Prevention Case Management (age 16+ years, TC LHIN and North Etobicoke): The Mental Health and Justice Prevention Case Management program provides case management services to individuals that have a mental illness (concurrent/dual diagnosis or cognitive disability included) to reduce the risk of involvement with the judicial system.  Referrals are made to Reconnect from the Access Point, police, probation, courts, safe beds, correctional institutions, and situation resolution tables (FOCUS).
  • Forensic Case Management Services (age 16+ years, West Toronto):  This program is a partnership with the Centre for Addiction and Mental Health (CAMH) Law and Mental Health Program, that supports individuals who are struggling with a serious mental illness and are involved with the criminal justice system.  The goals of the program are to facilitate a successful transition from hospital to community and prevent future criminal justice involvement for individuals who are under the jurisdiction of the Ontario Review Board (ORB).  This program services the TC LHIN and other areas.  Referrals come directly from CAMH.
  • Mental Health and Justice Case Management (age 16+ years, Support Within Housing, West Toronto): This program is a partnership program whereby Reconnect provides comprehensive case management services to clients who present with a range of needs who are in housing units affiliated with CMHA Toronto.  Referrals are received through CMHA from Access Point. 
  • Supportive Housing Etobicoke/York (SHEY) (age 16+ years, Support Within Housing, Etobicoke and York):  The program works in partnership with Supportive Housing in Peel (SHIP) to provide mental health case management service to individuals currently living in SHIP subsidized housing units.  Referrals are received from SHIP.
  • Housing and Support Peel (HASP) (age 16+ years, Support Within Housing, Brampton and Malton):  The HASP program works in partnership with Supportive Housing in Peel (SHIP) to provide mental health case management service to individuals currently living in SHIP subsidized housing units.  Referrals are received from SHIP. 
  • Community Outreach Program in Addictions (COPA) (55+ years, TC LHIN): COPA provides assessment, treatment and care to older adults who are struggling with addictions in the community. Referrals can be made to Reconnect by completing the intake form found on the website.
  • Addictions Supportive Housing (ASH) (55+ years, Support Within Housing): This program works in partnership with Mainstay Housing providing addictions case management to seniors living in supportive housing.  Referrals are received from Mainstay Housing from Access Point.
  • Crisis Outreach Service for Seniors (COSS) (65+ years, TC LHIN): The Seniors Crisis Services initiative is a partnership with Reconnect Community Health Services, WoodGreen Communitiy Services, LOFT Community Services, Good Neighbours' Club, and South Riverdale Community Health Centre. The program consists of mobile teams who provide "wrap around" support for seniors with suspected or diagnosed mental health and/or diagnosed mental health and/or addiction issues, chronic health concerns, cognitive impairment, dementia, responsive behaviours and/or other geriatric challenges.  Multi-disciplinary teams provide short-term crisis intervention and crisis management services to vulnerable older adults living in the community. The teams facilitate clients' access to support seniors after their crisis episode including mental health, addictions and/or behavioural supports, PSW services, caregiver supports, as well as, follow-up case management for seniors (medium and long term services for seniors in crisis) offered by the initiative's partners.  COSS teams provide services seven days-a-week (9a.m. to 5p.m.).  Reconnect serves clients in the west part of the city. Referrals are made by calling the Seniors' Crisis Line at 416-217-2077.
  • Treat at Home (55+ years, Central West LHIN):  This program provides mental health and support services to older adults in partnership with CMHA Peel and Cases Community Care.  Referrals are made by downloading a referral form from the CANES website and faxing to 416-743-7654.
  • Streets to Homes (age 16+) (West Toronto): The Street to Homes program is a partnership with the City of Toronto in which Reconnect offers support to recently housed individuals, identified by the City of Toronto as a part of their Housing First Homeless Initiative.  The program serves clients within the Greater Toronto area. Streets to Homes receives referrals directly from the City of Toronto and is based on the Housing First strategy for addressing homelessness in Toronto. Through a partnership with the City of Toronto, Toronto North Support Services and COTA Health, intensive follow-up supports are provided to help ensure housing stability. Referrals come directly from the City of Toronto.
  • Short-Term Crisis Bed Program (STCB) (age 16+ years, West Toronto): The STCB provides temporary residential support for individuals living with serious mental illness who are experiencing a crisis and have current justice involvement.  The goal of the program is to assist individuals in addressing their immediate physical and mental health needs and to develop long-term interventions.  The STCB provides 24/7 on site support for up to 30 days at our 42 Algie Avenue residential site.  Referrals to the STCB come from the Safe Bed Registry.
  • Services include:
    • Crisis support and counselling
    • Provision of basic living needs
    • Development of daily living skills
    • Referrals and linkages to community based services
  • Community Services: Includes Adult Day Services, Case Management, Community Programs, Home Help and Personal Care, Meals on Wheels, Older Adult Centre, Respite Care, Supportive Housing, Therapeutic Falls Prevention & Exercise, and Transportation. These services are available for older adults in the TC LHIN.




Language capabilities: 


Organization description: 

Established in 1981, Reconnect Community Health Services (Reconnect) offers a wide range of programs, treatment, support and help to individuals 16 years of age and older who are dealing with complex mental illness and addictions.


In 2014, Reconnect integrated with COPA, an addictions service provider who served seniors living with addictions. In 2017, Reconnect integrated with St. Clair West Services for Seniors, a community support services organization providing services for seniors in the west end of Toronto since 1973.  Together, Reconnect now provides services to clients across a spectrum of healthcare needs.

Who can refer: 

Please see website for referral details specific to each program.

How to access: 

See above