Dufferin Child and Family Services

Contact Information:

655 Riddell Road
Orangeville, ON, L9W 4Z5
Canada
Phone: 519-941-1530
Fax: 519-941-1525
Geography served: 
Dufferin Child and Family Services provides services to children, youth and their families who reside in Dufferin County.
Target population: 
  • Dufferin Child and Family Services, Children's Mental Health provides counseling services to all children, youth and their families from birth up to 17 years of age inclusive.
  • Dufferin Child and Family Services, Developmental Support Services provides service to any child or adult who live with a developmental disability.
  • Dufferin Child and Family Services, Child Protection Services provides service to any child and their family from age birth to 16 years of age.
  • Dufferin Child and Family Services, Headwaters Family Visit Centre provides supervised visits for children and exchanges between parents. 
Services provided: 
  • Dufferin Child and Family Services Children's Mental Health offers:
    • Walk-In Clinic, single session counseling every Tuesday.
    • Crisis intervention and support.
    • Individual and family counseling.
    • Education and support groups.
    • Sexual abuse treatment.
    • Referral to other services.
    • After hours service and in home/office appointments.
  • We can help when a child or youth:
    • Could hurt himself/herself or others.
    • Is involved with fire play.
    • Has had a significant loss or serious traumatic event.
    • Is aggressive, violent or bullying.
    • Is involved in at-risk behaviours (drugs/alcohol, unsafe sex, illegal activity).
    • Has serious challenges with relationships, feelings or behaviours.
    • Is experiencing significant emotional distress.
  • Developmental Support Services: provides Infant and Child Development, Service Coordination, Respite Services, Medically Fragile Technologically Dependant Services, Complex Needs Support Program, Special Services at Home, Group Work/Outreach. 
  • Child Protection Services: provides Child Protection Services, Foster Care and Adoption Services.
  • Headwaters Family Services Family Visit Centre: provides supervised visits for children and exchanges between parent(s) in a safe and neutral setting. 
Language capabilities: 

English.  French Language counselling services can be made available.

Organization description: 

Dufferin Child and Family Services is an integrated children's services agency.

  • Our Mission: to be a partner, resource and leader in supporting and building on the strengths of children, adults and families in our community.
  • Our Vision: strong and resilient children, adults and families supported within a safe and welcoming community. 
Who can refer: 
  • Children's Mental Health Services: Children, Youth and their Families may refer themselves. Crisis services may be provided in partnership with other emergency resources in the community as needed, such as the hospital, police, ambulance and child protection services. All services are free of charge and voluntary.
  • Developmental Support Services accepts referrals from parents, from physicians, or from other agencies with parental/individual consent.
  • Child Protection Services receives referrals from any concerned individual.
  • Headwaters Family Visit Centre: Both the custodial and non-custodial parents contact the Coordinator to set up an initial intake interview. User fees if ability to pay. 
How to access: 

Two Gateways to Concurrent Disorders Services:

  • The Talk-In Clinic: Each Tuesday from 1:00 pm to 8 pm "Talk In Clinic". This is the point of entry and all children, youth or their family can attend. No appointment needed. Last appointment is accepted at 7:00pm.
  • Crisis Response Services: All crisis services may be accessed by dialing the phone number listed above and ask for Intake.

For all other services, dial the phone number listed above and ask for Intake.